Topic:   Case Auto-Response email is coming up
Mar 09, 2021 11:30 1 Replies 49 Views DILEEP

Can someone tell me why the Case Auto-Response email is coming up as "noreply@salesforce.com when I have the "from" email as ********@abc.com(for example)....my client wants the users to respond to the auto-response email thread so she wants it to show up as the "from" email of (********@abc.com) we put in there and not the "noreply" email....anyone know how to resolve this issue?

Prev Next
Topic Replies (1)
  1. 1
    idnkx user

    NAIDU

    In setup, go to Email>Deliverability> Enable Sender ID Compliance. This is the setting adds the “NoReply@Salesforce.com on behalf of...” section to your sent emails. Unchecking the box will remove it. Please take a look at help documentation to be sure that this is the right move for your client.

Leave a Reply
Guest User

Not sure what course is right for you?

Choose the right course for you.
Get the help of our experts and find a course that best suits your needs.


Let`s Connect